Frequently Asked Questions

No. HOTLOGIC® is an automatic oven. Just place your meal on a shelf that
is blinking red, make sure it turns blue before you walk away and go about
your day. Your meal is ready when the shelf light is solid red.

Yes, you can plug it in and go about your day. Once the meal is reheated,
it will be held to a perfect temperature for you—that is not dried out or
overcooked for up to 12 hours.

HOTLOGIC® Appliances warm or cook 4-8 entrees in the same counter
space as a microwave and can also be stacked to get 8:1, 16:1 and 24:1
space savings ratio.

You can use any flat-bottomed sealed container (cardboard, metal,
plastic, and glass). In addition, any dishwasher or microwave-safe container
can be used.

HOTLOGIC® Appliances use (6 amps). HOTLOGIC® supports corporate
sustainability as cabinets use significantly less energy than a microwave.
Units are UL Certified and won’t overheat or burn food.

Yes. We offer you a one-year manufacturers warranty.

Blinking red = shelf is ready to place food onto. Solid Blue = Food is
heating but not yet ready to eat. Solid red = Food is heated and ready to
eat.

Sometimes the reason a shelf isn’t red is because a meal has just come
off from the shelf and it has not reset.

Unplug and let unit completely cool down when resetting.

Leftovers, frozen meals and cooking from scratch

Unplug your unit and allow it to cool to room temperature before cleaning.
Do not use abrasive or harsh cleaners or abrasive scrub pads. Do not
submerge the device in water. Use a soft, damp cloth or paper towel and a mild cleaner (if needed) to clean surfaces. Do NOT spray cleaner directly on
surfaces to be cleaned. Spray cleaner into a cloth, then clean surfaces.